Estimated Delivery: Any order that has been already shipped will not be canceled or refunded before the last date of the estimated delivery given. If you have not received your purchase after your estimated delivery has ended or your item does not have a estimated delivery attached, please contact us at Order@mintleafeboutique.com. No refunds will be given before that point. Please contact a Customer Service Team member for more information on what to do about your order. If your order has already been shipped, you can either contact your local postal service or a team member for help.
Online Refund Policy (ONLY): If you are not 100% satisfied with your purchase, you will be allowed to EXCHANGE the item. However, You have 3 days from the time you receive your package (Delivered date) to contact customer service about exchanging the product for another. No exchanges will be given or considered after the 2 day period. Any product that you exchange must be in the same condition you received it with the original packaging. If you are processing your exchange, please be sure to submit your name, the return item, and the tracking number to firstname.lastname@example.org. You will have 7 days after delivery to do so. Any exchanges that are deemed invalid or past the return process time frame, will be immediately sent back to customer. All sales are FINAL on Apparel, Handbags, Swimsuits, Lingerie, Sunglasses, and Accessories. Fur Slide are FINAL SALE! Please keep the receipt! NO EXCHANGES will considered without invoice. Shipping Labels will not be included in the exchange. You must purchase your own return label. This policy ONLY applies to items that was ordered through the Mint Leafe Boutique website not in store purchases.
Exchanging Process: Contact customer service to begin the process of exchanging an item. If purchasing your own shipping label, we recommend using USPS for easier tracking and delivery. Submit your return tracking information at Return@mintleafeboutique.com
Cancel Order: if you would like to cancel your purchase, please do so within 24hrs. Any request to cancel after the 24hr time frame will be denied & must go thru the exchange policy steps once items are received.
LUXURY ITEMS: All sales are final on ALL Luxury items such as Apple Watch Designer Bands & Luxury Watches